SHIPPING POLICY
SHIPPING POLICY
YANI (Shenzhen) Technology Co., Ltd. provides global shipping services for our solar panels and energy storage products. We aim to ensure safe, efficient, and timely delivery for all international customers.
1. Shipping Methods
We mainly use the following shipping methods:
- Sea freight (FCL / LCL) for bulk orders
- Air freight for urgent or small orders
- Express delivery for samples and spare parts
2. Processing Time
Orders are typically processed within 7–15 working days after payment confirmation, depending on product type and order quantity.
3. Delivery Time
Estimated delivery time varies by destination:
- Sea freight: 20–45 days
- Air freight: 5–10 days
- Express: 3–7 days
Delivery times may vary due to customs clearance, weather conditions, or logistics delays.
4. Shipping Costs
Shipping costs are calculated based on product weight, volume, destination, and chosen shipping method. Final freight cost will be confirmed before shipment.
5. Customs & Import Duties
Customers are responsible for any import duties, taxes, or customs clearance fees required by their local authorities. We can provide necessary shipping documents to assist customs clearance.
6. Order Tracking
Once your order is shipped, tracking information will be provided so you can monitor the shipment status.
7. Damage or Loss During Shipping
We carefully package all products to ensure safe transport. If any damage or loss occurs during shipping, please contact us immediately with evidence so we can assist with claims and solutions.
8. Contact Us
For any shipping-related questions, please contact us:
Email: ldxdldxd3@gmail.com
Phone/WhatsApp: +86 180 2875 7828
We are committed to providing reliable global logistics solutions and ensuring smooth delivery for every customer.